Check out our Notices & News page for Halifax Water PSAs.
Halifax Water Customer Portal Privacy Incident Investigation
Update: Thursday, April 2
Halifax Water is providing this update on the cyber security incident affecting the Customer Connect Portal.
Transparency is a core commitment for Halifax Water, which means communicating with customers even when the investigation is still underway and confirmed information remains limited. We will share confirmed findings as soon as possible.
2026 Water Distribution System Flushing
To maintain high-quality water throughout the water distribution system, Halifax Water crews will begin our 2026 water distribution flushing program on April 19, 2026.
This work will begin overnight on Sunday, April 19 continuing on a five-day cycle from 10:00 PM to 6:00 AM. Flushing will not take place overnight on Fridays or Saturdays.
This five-day flushing cycle will continue for approximately six weeks as crews move throughout the distribution system.