What's Happening

News, notices, alerts and project updates

We nurture relationships with our customers, our team members and the environment. We are engaged in the neighbourhoods we serve and we support continual learning across our team.

We believe that investing in water, wastewater and stormwater is critical to the social, economic and environmental health of our communities.

Alerts

Mail disruption

3:35 PM | November 19, 2024

Due to the current labour distribution at Canada, post there could be delays in receiving your mail,...

Lake Major Water Conservation Measures

3:23 PM | November 14, 2024

A prolonged period of low precipitation has resulted in lower-than-normal water levels in Lake Major...

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Notices

Bell Road – Stormwater System Maintenance

5:23 PM | November 20, 2024

From 7:30 AM to 5:00 PM tomorrow, Thursday, November 21, Halifax Water crews will perform an emergen...

Jubilee Road – Emergency Water Shut-Off  

10:38 AM | November 20, 2024

Due to third-party construction work, Halifax Water crews have temporarily shut off water service on...

Benview Drive – Water Main Repair

10:07 AM | November 20, 2024

Halifax Water crews are on-site undertaking an emergency water main repair near 15 Benview Drive, Da...

Check out Halifax Water's Major Projects

Halifax is one of Canada's oldest cities, and with that comes ageing water, wastewater and stormwater infrastructure that needs renewal.

Over the next 30 years, Halifax Water plans to invest about $4 billion to upgrade infrastructure to ensure the continued delivery of high-quality water, wastewater and stormwater services to benefit our customers and the environment. Below are some of the projects currently underway at Halifax Water:

Hemlock Reservoir Project

Russell Lake PS & Wastewater Pipe Upgrades

South Park St. & University Ave. Upgrades

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News!

Gain Access to your Halifax Water Account through Customer Connect

Customer Connect Customer Account Access

Halifax Water is pleased to announce that customers can now access their Halifax Water accounts and a suite of services online through Customer Connect.

Following the installation of over 83,000 new water meters, Halifax Water can now offer several benefits to customers through Customer Connect, the new, convenient and easy way for Halifax Water customers to access and manage their account online!

Once a customer has registered their account, historical and daily water consumption data will be available to them in approximately 24 hours.

Halifax Water continues to work to improve Customer Connect, with further upgrades currently underway. We encourage our customers to sign up and take advantage of the information made available through Customer Connect.