Payment Information

You have several convenient options to pay your Halifax Water bill

Mail-in, walk-in, pay online through ePost. These are some of the options available to you to pay your Halifax Water bill. Chose the option that works best for you.

If you are experiencing financial hardship and need assistance paying your Halifax Water bill, please visit our Customer Assistance Programs.

Payment Options

Drop box

24-hour drop-off payment boxes are located at the following offices (cheques and money orders must be made out to “Halifax Water”):

  • 450 Cowie Hill Road, Halifax
  • HRM Customer Service Centres at:
    • Acadia Centre
    • Scotia Square
    • Bayers Road
    • Musquodoboit Harbour
    • Alderney Gate
      *The Alderney Gate drop box is not available 24-hours a day. It is only accessible during the following hours:

      • Monday, Wednesday, and Friday between 8:00 AM and 6:00 PM
      • Tuesday and Thursday between 8:00 AM and 8:00 PM
      • Saturday and Sunday - Closed

    Pre-authorized payment

    Pay your bill directly from your bank account through Halifax Water’s Pre-authorized Payment Program.

    Credit card

    Use a Master Card or Visa to pay your Halifax Water bill. There will be a service fee of 1.75% per transaction. 

    In person

    When paying in person, please present your full bill at:

    • 450 Cowie Hill Road, Halifax
      8:30 AM - 4:30 PM
      Monday to Friday, except holidays

    You can also pay in person at Halifax Customer Service Centres

    Online Banking/Telebanking

    Payments can be made by online banking or telebanking (check with your financial institution for available options.)

Overdue Accounts

Halifax Water offers payment extensions and payment arrangements for overdue accounts.
Please contact Halifax Water Customer Care Centre at 902-420-9287 during regular Customer Care Centre hours (Monday–Friday, 8:00 AM – 8:00 PM).

Halifax Water Billing
image of epost logo - Get your Halifax Water bills electronically through epost

Halifax Water issues electronic bills via epost and paper bills via traditional mail. You must register with epost to receive your Halifax Water bill online.

Residential customers will receive a bill on a quarterly basis. Most industrial, commercial, and institutional customers will receive a monthly bill.