Update: November 23, 2021
Halifax Water has now completed its phase one upgrades at the Lake Major Water Supply Plant.
Customers in the communities of Dartmouth, Cole Harbour, Eastern Passage, North Preston, Westphal and Burnside should see normal water service return over the next few days. There will still be some limited potential for discoloured water and different tastes or odours remaining in the system for a short time. If discoloured water continues in your area, please report it at https://halifaxwater.ca/discoloured-water.
This work is part of Halifax Water’s 10-year plan to upgrade our water supply plants to adapt to a changing climate and will help ensure that our customers in these communities continue to have high-quality drinking water.
We would like to thank our customers for their patience during this work and apologize for any inconvenience this necessary infrastructure improvement work may have caused.
If you have any questions or concerns about this work, please visit the project webpage at https://halifaxwater.ca/lakemajorproject.
On Friday, October 29, Halifax Water will begin critical infrastructure upgrade work at the Lake Major Water Supply Plant, which supplies drinking water to the communities of Dartmouth, Cole Harbour, Eastern Passage, North Preston, Westphal and Burnside. This work will continue for approximately five weeks.
This project is part of Halifax Water’s 10-year plan to upgrade our water supply plants to adapt to a changing climate and will help ensure that our customers in these communities continue to have high-quality drinking water.
To facilitate this work, some areas of Dartmouth will receive water from the J.D. Kline Water Supply Plant in Halifax at points during the project. As a result, Halifax Water customers across the entire Dartmouth system could experience temporary changes, including lower or higher water pressure, potential discolouration, or a change in taste/odour due to the different water supply.
Potential Water Discolouration
- If customers experience discoloured water, we ask that they report it online and follow the steps outlined at https://halifaxwater.ca/discoloured-water.
Potential Change in Water Taste/Smell
- As water from Halifax will supplement the supply from Lake Major, customers may notice a change in the smell/taste of their tap water. If this occurs, it is due to the seasonal occurrence of an earthy odour/taste called geosmin. This is a naturally occurring organic compound and is not harmful to human health. To learn more, please visit https://halifaxwater.ca/my-water-has-taste-odour.
We want to assure our customers that Halifax Water monitors water quality across our system and will continue to ensure your water is safe. To relieve pressure on the water system, we request that customers refrain from testing sprinkler systems during this period.