Due to the recent prolonged period of low precipitation, water levels within our supply areas have not been replenished. 

In order to conserve water, Halifax Water requests that all residents and businesses supplied by the Lake Major Water Supply Plant follow mandatory Stage 1 water conservation measures until further notice.  

Please use the form below if you have concerns about water conservation in your local community.  If you have specific inquiries about water conservation measures please contact- customercare@halifaxwater.ca 

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Please provide us with the most accurate location details of the observed event. 

Follow-up Communications

This survey does not collect any personal or identifying information. As a result, Halifax Water will not be contacting customers who report concerns directly.