Moving from epost to Customer Connect

Signing up for Customer Connect is easy! Learn more here

With the launch of Customer Connect in November 2020, Halifax Water now offers customers access to their account and billing information online. As a result, effective May 31, 2021, Halifax Water will no longer offer customer bills through epostTM.

Check out the simple instructions below to get your registration started.

How To Register for Customer Connect

 

  1. Have your most recent Halifax Water bill on hand.
  2. Click this link to be taken to Customer Connect and then click "Sign Up Today"
Customer Connect Registration Button - Wide

Customer Account Access Through Customer Connect

Customer Connect is a secure environment that offers convenient access through your computer, tablet or mobile device, and it’s all free.

IMPORTANT: You will continue to have access to any information or bills you have stored in epost; however, their terms of access may change.  We encourage you to download and save any information you would like to keep.