Application Administrator

One Regular Opportunity & One Term Opportunity (Approximately 14 months)
Competition #
HW25-113E
Title
Application Administrator
Department
Corporate Services
Primary Function

Responsible for the installation, configuration, support and maintenance of Halifax Water’s Applications.

Duties & Responsibilities

Strategy & Planning

  • Work with individual Business Units to ensure their requirements are adequately captured 
  • Document application configuration and architecture
  • Maintain current industry knowledge, best practices and procedures
  • Planning and execution of tasks related to execution of new application initiatives
  • Consult with the Enterprise Architect to keep the Enterprise Architecture up to date

Acquisition & Deployment

  • Plan, test and control the release of new features

Operational Management

  • Perform break/fix on a priority basis utilizing the Halifax Water ticketing system
  • Install, configure, upgrade, maintain and document the application environment
  • Ensure best practices are being maintained
  • Ensure security best practices and Halifax Water policies are being followed to protect corporate data
  • Create and maintain workflows as required
  • Create/Update sites, lists, libraries, templates, themes, site definitions, content types, GIS Services, etc.
  • Ensure all environments are synced accordingly (DEV, QA, PROD)
  • Perform upgrades, testing and patch management
  • Monitor system usage including disk space and performance 
  • Keep track of all change requests for the application(s)
  • Manage all tickets related to the application
  • Liaise with vendor as required
  • Create custom database reports

Training

  • Must keep current with the required training for the appropriate application that are supported
  • Must be able to train staff in the use of the application
  • Performs such other duties as may be assigned.
Reporting Relationships

Reports to:     Application Coordinator
Supervises:    N/A

Minimum Qualifications

Education and Experience

Education:    

  • Post Secondary Degree or Diploma preferably in one of the following: Computer Science, Information Technology, Geomatics, Geography, or equivalent training and experience

Experience:    

  • 5 years experience as an Application Administrator
  • Hands on experience with the following:
    • Microsoft Window Operating System environments
    • Knowledge of applicable data privacy practices and laws
    • Familiarity with the fundamental principles of ITIL
    • Experience with the administration of business applications 
    • Experience with GIS solutions for business applications
    • Experience with SQL
Other Requirements
  • ITIL Foundations or willing to obtain within 6 months of being hired.
  • Plus, one of the following certificates is preferred:
    • Microsoft Certified Certification (e.g. MCSE, MCSA)
    • GIS Professional Certification (e.g. GISP)
    • Equivalent certification or experience may be considered
  • Access to reliable transportation on an ongoing basis.
  • Must be willing to undertake and maintain the following safety training:
    • First Aid
    • Globally Harmonized System (GHS) (Formerly WHMIS)
    • Additional safety training as identified based on legislative and operational requirements
Knowledge, Skills and Abilities
  • Effective interpersonal skills and relationship-building skills.
  • Strong written and oral communication skills.
  • Ability to present ideas in user-friendly language.
  • Understanding of the organization’s goals and objectives.
  • Self-motivated and directed.
  • Keen attention to detail.
  • Analytical and problem-solving abilities.
  • Ability to work in a team-oriented, collaborative environment.
  • Strong customer-service orientation.
  • Knowledge of GIS-centric solutions for water distribution and wastewater collection systems workflows.

Hours of Work:    As per Collective Agreement
Wage Rate:         As per Collective Agreement

How to Apply

Applicants who applied previously for this competition do not need to reapply.

Completed cover letters and application forms [PDF] or resumes, stating Competition #HW25-113E must be received by 12:00 p.m., July 4, 2025. Please forward to:

Mail

  • Halifax Water
    HR Department
    P.O. Box 8388, RPO CSC
    Halifax, NS
    B3K 5M1

Fax

  • 902-490-6934

Please note: Only applicants invited for an interview will be contacted.

Conditional Items Required for Employment:

  • Satisfactory background check
  • Satisfactory pre-employment testing

Halifax Water is an equal opportunity employer.

Halifax Water’s goal is to be a diverse workforce that is representative of the community we serve, at all job levels. Halifax Water believes a diverse workforce positively contributes to its success, and the success of our community. We encourage applications from qualified African Nova Scotians, LGBTQ+ community, racially visible persons, women in non-traditional positions, persons with disabilities and Indigenous persons. Halifax Water encourages applicants to self-identify in the cover letter.